Our support team is available 24/7 to help you get started, troubleshoot issues, or learn more about our platform.
Whether you're a new user looking to get started or an experienced trader with a technical question — our team is ready to assist through any of the channels below.
Check these common questions — you might find your answer instantly.
Our support team responds to all inquiries within 24 hours. For urgent trading-related issues, the in-platform live chat provides the fastest response.
Yes. Use the contact form above and select "General Inquiry" — our team will schedule a personalized walkthrough tailored to your experience level and goals.
Send an email to security@imperamaxcore.com with a detailed description. We take all security reports seriously and aim to respond within 12 hours.